SETUP / CLIENT WORKFLOW

Start from the User Panel

VPNJB Client Setup Guide

Activate a plan and obtain your dedicated subscription first, then import it into the client for your platform. This guide covers only the core steps required to connect; see the technical reference for protocol choices, route topology, and troubleshooting principles.

The client interface may vary by platform and version. Buttons such as “Add Subscription,” “Import from Link,” and “Update Configuration” may have slightly different names, but the workflow is the same: get your dedicated subscription from the VPNJB user panel, import it into the client, refresh the routes, and connect to a route. If the interface differs, first confirm that the client supports subscription imports, then visit the Help Center for the relevant issue.
STEP

PREPARE

Confirm Your Entry Point and Device

Before starting setup, decide which device you will use and keep a browser available that can open the VPNJB user panel. Accounts, orders, and subscription details are managed in the user panel; Windows, macOS, Android, iOS, and Linux clients are used to import subscriptions and establish connections. Marketing pages do not provide static installers or expose real subscription addresses. Get both the client and your dedicated subscription from the panel after signing in.

If you plan to use multiple devices, complete the entire process on one device first and confirm that a route connects normally before repeating the import on the others. VPNJB supports unlimited devices, so you do not need to purchase a separate plan for each one. However, subscriptions are linked to your account and should be stored only on your own devices and in a trusted password manager. Do not paste them into public posts, shared documents, or public screenshots.

Also distinguish between the user panel and the client window. The browser-based panel shows plan status, traffic usage, and subscription options; the client installed on your system reads the configuration. Later steps move between these two interfaces. Once these checks are complete, create an account and then open the Plans section.

STEP

ACCOUNT

Create a VPNJB Account

Open the VPNJB account creation page and set a username that is easy for you to recognize, along with a unique password. No email address is required; the username and password are enough to create the account. Before submitting, check that the username is complete and save the password securely. You will use these credentials to access the same user panel for orders, subscriptions, and client management.

If the page opens the account area after submission, account creation is complete. If it remains on the form, read the field guidance, correct the details, and submit again instead of creating multiple accounts. Existing users can open the sign-in page from the right side of the navigation without creating another account. After signing in, the panel shows sections for the account overview, plans, clients, and orders.

No usable routes will appear immediately after account creation because subscription access is delivered once a plan becomes active. Next, open the Plans section and choose a monthly subscription or traffic package based on your actual usage. Do not buy so-called shared configurations from third-party pages or replace your own panel entry with someone else’s subscription.

Account Entry No email address is required; create an account with a username and password.
Start Free
STEP

PLAN

Choose a Plan and Place Your Order

After signing in to the user panel, open the Plans section. VPNJB monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB; traffic resets monthly on the activation date. Consider how many devices you typically use, then estimate traffic from video, file transfers, online meetings, and everyday browsing. Unlimited devices does not mean unlimited traffic; usage is deducted from the allowance of your current plan.

If your usage is irregular, you can choose a traffic package that remains valid until used up: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Monthly subscriptions suit ongoing use with a new allowance each month, while traffic packages suit longer gaps between sessions when you want to retain unused traffic. See the Plans page for fuller differences and upgrade rules; this guide does not cover billing details.

After confirming your plan, open the order confirmation screen. Check the plan name, traffic allowance, and amount due, then choose a payment method offered on the page: Alipay, WeChat Pay, or USDT. After payment, return to the user panel to check the order status. Do not repeatedly create the same order. If payment is complete but the status has not updated, keep the current order and consult the Help Center for billing and order-processing guidance.

Once the plan is active, the account overview begins showing subscription and usage details. When upgrading a monthly subscription mid-cycle, the difference is calculated against the remaining days, so read the order details shown in the panel before changing plans. VPNJB offers a 7-day no-questions-asked refund; follow the refund policy and the order record in the user panel for the application process.

Plan Entry Check your plan, order, and payment status in the user panel.
View Plans
STEP

SUBSCRIPTION

Get Your Subscription from the User Panel

After the order status confirms activation, open Account Overview. The subscription option is usually in the same area as the current plan, remaining traffic, and expiry status. Choose the client entry or subscription import method provided for your device. If the panel offers both copy and one-click import, use one-click import when a compatible client is already installed; otherwise copy the subscription and add it manually in the client.

A subscription link is the entry point a client uses to read route configuration, not a normal web address. You do not need to open it in a browser after copying it, and you should not submit it to unrelated websites for conversion. The address below only illustrates the format; it cannot connect to VPNJB and contains no real account information:

https://example.com/sub?token=YOUR_TOKEN

For actual setup, copy the dedicated content currently shown in the user panel. Keep the panel signed in after copying, then open the client for your platform. A successful import displays a route list. If the list is empty, update the subscription or refresh the configuration in the client, then check whether the plan is still active. Do not manually change protocol parameters in the subscription; the configuration delivered by the panel is already prepared for the routes.

If you cannot find the subscription option, first confirm that you are signed in to the account that placed the order, then check in Orders that the plan is active. If you still cannot confirm it, open a ticket from the panel for order and subscription support. For advanced details on subscription handling, protocol fields, and route topology, continue to the Technical Reference.

Subscription Entry View the current plan and dedicated subscription in Account Overview.
Open Account Overview
STEP

IMPORT

Import Clients on Each Platform

Button locations vary by system, but the workflow is the same: get the client for your device from the user panel, add the subscription in the client, and refresh the route list. Obtain the client from the download section of the user panel. This page does not provide static installers and does not require you to enter server addresses, ports, or protocol keys manually.

WINDOWS

Windows Client

Open the client download section in the user panel, choose the Windows entry, and install it as instructed. After launching the client, find Subscription Management, Configuration Management, or Import from Link, then paste the dedicated subscription you copied earlier. Save it and return to the main interface to update the client and load the currently available routes. Once routes appear, do not change protocol fields yet; complete one connection using the default configuration first.

If the system requests network permission during the first connection, verify that the app name and source match the user panel, then allow the network connection as prompted. If no routes appear after import, first check that the subscription was pasted completely and refresh it in Subscription Management instead of reinstalling the client.

MACOS

macOS Client

Get the macOS client from the user panel and install it. On first launch, the system may ask you to grant network extension permission. Follow the prompt in System Settings, then return to the client. Open the subscription or configuration page, choose Add via Link, paste the dedicated subscription, and save it. After a successful refresh, the main window shows regions and route names; choose a route and start the connection.

If the permission prompt was dismissed, the client may have imported the routes but still be unable to connect. Return to macOS System Settings and check whether the network extension for this client is allowed to operate. For a fuller permission walkthrough, read the Complete Mac VPN Beginner’s Guide.

ANDROID

Android Client

Choose the Android client entry in the user panel, install and open it, then go to Subscription Management. Use Import from Clipboard or Add via Link, paste the dedicated subscription, and save it. Return to the route page and update it, select a region, and tap the client’s connection control. The first time a connection is created, Android shows a network permission prompt; confirm it so the client can establish the connection.

If the connection is often paused after the screen locks, check the client’s background permission in the device’s app management and battery settings. Android settings vary considerably by device, so this page does not list every option. Continue troubleshooting under “Connection and Issues” in the Help Center.

IOS

iOS Client

Open the iOS client entry from the user panel and obtain the compatible client using the method provided on the page. In the client, find Add Subscription, Import from URL, or the subscription configuration section, then paste the dedicated subscription and refresh it. The first time you connect, iOS asks for permission to add a network configuration. Confirm it, return to the client, choose a route, and connect.

If one-click import does not open the client, copy the subscription and paste it manually instead. Before copying, return to the user panel and confirm that the subscription still belongs to the current account. After pasting, wait for the client to finish refreshing. When the route list appears normally, the import is complete; choose a region and verify the connection.

LINUX

Linux Client

Linux users should check the user panel for the currently available client and import instructions. After installation, add the dedicated subscription generated by the panel in the client’s Subscription Management section, then update the configuration. In graphical clients, the option is usually under Configuration or Subscriptions. When using another method explicitly provided by the panel, follow its instructions and do not assemble configuration fields from unrelated sources.

After importing, connect with the default routing settings and confirm that basic access works before adjusting the app scope as needed. Protocol resource usage, battery performance on mobile devices, and the differences between direct, relayed, and dedicated routes are covered together in the Technical Reference; this guide does not introduce those choices in advance.

STEP

VERIFY

Connect to a Route and Verify It Works

After importing the subscription and refreshing it, choose a region from the route list that matches your current task. Select the relevant region when you need content associated with a specific location. For everyday browsing, work, or AI Tools, you can start with a geographically closer route. VPNJB covers 100+ countries and 190+ routes; the exact routes shown depend on the current subscription configuration.

After clicking Connect, watch for the client status to change to Connected. Selecting a route alone does not mean the connection is established; wait for the status icon or system network indicator to change. Then open the target website or app and confirm that the page loads, the account area displays normally, and the required features work. If only one app fails while browser access works, first check whether the app is excluded by the client’s per-app rules.

You can also open the site’s My IP page to compare your outbound details before and after connecting. You do not need to switch repeatedly among routes during verification. First confirm that one route completes the current task reliably, then adjust the region if needed. Streaming services and AI Tools may return different results based on account region, content licensing, and their own policies; a working route does not mean every third-party service follows the same rules.

After confirming that the connection works, repeat “get subscription—import—refresh—connect” on other devices. VPNJB supports unlimited devices, but all devices share the traffic allowance of the selected plan. Monthly subscription traffic resets each month on the activation date, while traffic packages remain valid until used up. When using multiple devices, monitor total usage in Account Overview.

STEP

NEXT

Troubleshooting and Next Steps

If the client reports a subscription update failure, return to the user panel to confirm that the plan is active, then copy the complete subscription again and replace the old entry. Do not treat the example address as a real subscription, and do not leave spaces before or after the address. If routes appear but cannot connect, try another route in the same region, then check system network permissions and the client status. If no routes appear at all, troubleshoot the subscription import before changing regions.

If performance changes only in the evening or on a particular network, reconsider the direct, relayed, and dedicated route options. Route type affects link structure, latency, and peak-hour performance, but no single option suits every device and task. To understand the design trade-offs of Hysteria2, VLESS, Trojan, VMess, Shadowsocks, and TUIC, or to assess how route topology affects stability, read the Protocol and Route Technical Reference.

For order status, refund requests, client permissions, subscription refreshes, and connection issues with specific apps, use the relevant category in the Help Center. When submitting an issue, state the platform, the client’s current status, the selected route type, and the troubleshooting steps already completed. Do not include your dedicated subscription in public content. If support staff need to follow up, open a ticket from the user panel so the order and account details remain in the same support thread.

COMPLETE

Completion Criteria

The user panel shows an active plan, the client has successfully refreshed the routes, the connection status clearly shows Connected, and the target website or app works normally through the selected route. Once these conditions are met, basic setup is complete.

Open a Ticket